About Us

Mission Statement

To provide the highest and most ethical quality of service to the Facility Maintenance Industry, supporting and elevating every client’s sales and operations through effective management, efficient delivery, and cost effective pricing, while putting every client first, and in the best position to maximize their focus on their core and mission-critical strategies.

Who We Are

Innovative Maintenance Solutions is a supplier of professional, full-service asset support and provider of management services throughout the Midwest. Our customers are in multiple markets and include property management companies, commercial real estate, retail outlets, industrial commercial and industrial office parks, educational institutions and healthcare facilities.

We offer a full range of service solutions including routine interior and exterior services, plumbing, electrical, HVAC repair and maintenance, cleaning services, commercial landscaping, snow removal, parking lot sweeping, custodial services and much more.

With our commercial repair services, we can help businesses with their maintenance and repair needs. No matter how big or small your project may be, our experiences, handymen and contractors are ready and willing to get started. We can help with an array of repairs and services, including drywall repair, changing a light ballast, carpentry, painting, renovating and much more.

From immediate response for emergency clean-up to daily property maintenance, Innovative Maintenance Solutions is ready to help you with all of your asset solutions.

Let us take care of all your cleaning and maintenance needs.

A Certified Snow Professional is:

  • Reliable: Values consistent service and communication.
  • Accountable: Focused on partnership, safety, and risk management.
  • Resourceful: Aligned with industry best practices and highly experienced.

Jeff Heller, co-owner, is 1 of only 3 Certified Snow Professionals (CSP) in Indiana. To be a CSP is to be a trusted and respected expert within the snow and ice industry. This extensive certification process is managed by SIMA (Snow & Ice Management Assocation). A Certified Snow Professional has tested and passed rigorous tests on areas from snow science and mechanics to human resources.

Along with the written test is an application with subsequent documents, an approval by SIMA and an in-person exam. Through many years of experience and dedication, we are noted as a leader in the snow and ice industry with impeccable attention to safety.

Learn more about CSP and its value to you by visiting www.sima.org/hireapro.

The Snow & Ice Management Association represents over 1300 members in the US and Canada. Established in 1996, the non-profit trade association for the snow industry delivers training, events, certification, and advocacy related to quality snow and ice management. More information is available at www.sima.org.

Meet Our Team

Experience, professionalism and integrity has earned us our reputation as a leading facility services management company headquartered in Indianapolis, Indiana. Through a growing network of providers from various disciplines, we strive to provide customized, cost-effective service programs that meet to improve, maintain and preserve the facilities of our customers from throughout the Midwest.

Jeff Heller

  • BA Business, Muskingum University (May 1987)
  • MBA Operations Management and Information Systems, Northern Illinois University (May 2002)
  • 10 years experience in Facilities Management

Brian Puckett

  • BA Business, Park University (May 1990)
  • 15 years experience in Facilities Management

Google Reviews

Indiana Farm Bureau Insurance Inc
Indiana Farm Bureau Insurance Inc
18:13 25 Jan 19
Innovative Maintenance Solutions lives up to its name by providing innovative solutions to facility issues both large and small. Their attention to detail, commitment to service, and excellent communication practices exceed our expectations on every project.
Jeff Heller
Jeff Heller
01:28 25 Jan 19
This review is from Bradley Meyers and Sons - I have known Jeff Heller for several years. Our experience working with Innovative Maintenance Solutions has been very beneficial. IMS is easy to work with and while he is an advocate for his clients, he treats his contractors fairly and responsibly. It is a privilege to work with both Jeff and IMS
Universal Lighting and Electric
Universal Lighting and Electric
13:09 08 Jun 18
We would like to begin by saying Innovative Maintenance Solutions is a great company to work with. They are knowledgeable, professional, and their projects are always well organized. They provide us with a clean, safe work environment and their invoices are always promptly paid. It’s always a pleasure working with Innovative Maintenance Solutions.
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Our Customers' Voice

I have been working with Innovative Maintenance Solutions on a large variety of projects. I have found them to be trustworthy, very competent, and detail oriented on all projects.

Daniel M. Krueger - Director of Asset Management, Neyer

Innovative Maintenance Solutions
5
2018-05-09T01:32:37-04:00

Daniel M. Krueger - Director of Asset Management, Neyer

I have been working with Innovative Maintenance Solutions on a large variety of projects. I have found them to be trustworthy, very competent, and detail oriented on all projects.
This company really takes pride in their work. They were willing to do a not do easy job that many other companies refused to do. I would recommend them to anyone seeking high-quality service at a fair price.

Kalop

Karin Ricketts - President, Kalop Marketing (Indianapolis)

Innovative Maintenance Solutions
5
2018-05-09T01:34:10-04:00

Karin Ricketts - President, Kalop Marketing (Indianapolis)

Kalop
This company really takes pride in their work. They were willing to do a not do easy job that many other companies refused to do. I would recommend them to anyone seeking high-quality service at a fair price.
We would like to begin by saying Innovative Maintenance Solutions is a great company to work with. They are knowledgeable, professional, and their projects are always well organized. They provide us with a clean, safe work environment and their invoices are always promptly paid. It’s always a pleasure working with Innovative Maintenance Solutions.

Universal Lighting and Electric

Innovative Maintenance Solutions
5
2018-06-19T19:53:31-04:00

Universal Lighting and Electric

We would like to begin by saying Innovative Maintenance Solutions is a great company to work with. They are knowledgeable, professional, and their projects are always well organized. They provide us with a clean, safe work environment and their invoices are always promptly paid. It’s always a pleasure working with Innovative Maintenance Solutions.
"I have observed multiple events, when clients have needed Innovative Maintenance Solutions and their breadth of services. Every time, IMS has addressed the need with elevated quality, professional acumen, and above all, a focus on RELATIONSHIP, SOLUTIONS, and BEST OUTCOMES. There is no better way to take on a challenge: IMS has a unique approach to client needs that no one else provides, or can match!"

David Alexander - President , Mile Marker Business and Consulting Services, LLC

Innovative Maintenance Solutions
5
2018-06-19T19:55:43-04:00

David Alexander - President , Mile Marker Business and Consulting Services, LLC

"I have observed multiple events, when clients have needed Innovative Maintenance Solutions and their breadth of services. Every time, IMS has addressed the need with elevated quality, professional acumen, and above all, a focus on RELATIONSHIP, SOLUTIONS, and BEST OUTCOMES. There is no better way to take on a challenge: IMS has a unique approach to client needs that no one else provides, or can match!"
Innovative Maintenance Solutions has done an outstanding job taking care of our building's maintenance needs. They have a fine reputation for reliability and excellence throughout Indiana.

Brad Polak - President & CEO, Polacorp LLC

Innovative Maintenance Solutions
5
2018-05-09T01:31:36-04:00

Brad Polak - President & CEO, Polacorp LLC

Innovative Maintenance Solutions has done an outstanding job taking care of our building's maintenance needs. They have a fine reputation for reliability and excellence throughout Indiana.
5
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Innovative Maintenance Solutions

cspa

sima

Full Service Facility Maintenance and Repair Services